Quality Policy Statement

BTG is committed to helping clients achieve significant, sustainable gains in business performance.

We are dedicated to delivering on-time, defect-free products and world-class services to all our customers. Our team is committed to active and regular communication to ensure we understand and meet or exceed the requirements and expectations of both our internal and external customers. We apply the principles of continuous improvement in our daily work by seeking to constantly optimize the effectiveness and efficiency of our organization and its processes.

At BTG, quality is everyone’s responsibility.

Our Quality Policy is based on the following eight Quality Management principles of ISO 9000 standards:

  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • System approach
  • Continuous Improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relationships